Warranty Policy

At JETWAYZ®, we take pride in the quality of our products and want our customers to shop with confidence. All purchases made through https://jetwayz-brand.com/ are covered by our limited warranty.

Warranty Coverage
Our products are covered against manufacturing defects in materials and workmanship for a period of 12 months from the date of delivery. This warranty applies only to products purchased directly from our official website.

What Is Covered
The warranty covers defects such as faulty stitching, broken zippers, or material failures that occur under normal use conditions.

What Is Not Covered
This warranty does not cover normal wear and tear, damage caused by misuse, accidents, modifications, improper care, or unauthorized repairs. Cosmetic issues that do not affect product functionality are also excluded.

Warranty Claims
To file a warranty claim, please contact us at jetwayz-brand@outlook.com with your order number, proof of purchase, and clear photos of the issue. Our team will review your claim and, if approved, offer a repair, replacement, or refund depending on the situation.

Limitations
JETWAYZ® shall not be liable for any incidental or consequential damages. The warranty is limited to the value of the original product purchased.

Contact Information
If you have questions about our warranty policy or need to make a claim, please reach us at jetwayz-brand@outlook.com or by phone at +1 (601) 342-0173.